*** NOTICE ***


The ERIC Clearinghouse on Information & Technology
web site is no longer in operation.


The United States Department of Education continues to offer the


ERIC Database




All ERIC Clearinghouses plus AskERIC will be closed permanently as of December 31, 2003.


In January 2004, the Department of Education will implement a reengineering plan for ERIC. The new ERIC mission continues the core function of providing a centralized bibliographic database of journal articles and other published and unpublished education materials. It enhances the database by adding free full text and electronic links to commercial sources and by making it easy to use and up to date.


From January 2004 until the new ERIC model for acquiring education literature is developed later in 2004, no new materials will be received and accepted for the database. However, the ERIC database will continue to grow, as thousands of documents selected by the ERIC clearinghouses throughout 2003 will be added. When the new model is ready later in 2004, the new ERIC contractor will communicate with publishers, education organizations, and other database contributors to add publications and materials released from January 2004 forward.


Please use:

www.eric.ed.gov to


§         Search the ERIC database.

§         Search the ERIC Calendar of Education-Related Conferences.

§         Link to the ERIC Document Reproduction Service (EDRS) to purchase ERIC full-text documents.

§         Link to the ERIC Processing and Reference Facility to purchase ERIC tapes and tools.

§         Stay up-to-date about the ERIC transition to a new contractor and model.

Archived version of the site:

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Educational Media and Technology Yearbook
2001 Volume 26

Edited by Robert Maribe Branch and Mary Ann Fitzgerald

Reviews of previous editions:
“Vital to those in the fields of media and technology.”
--School Library Media Quarterly
“The standard guide to the year's developments, resources and trends.”
--Teacher Librarian

Exploring current issues each year for the last quarter of a century, this annual volume helps media and technology professions keep abreast of a changing and expanding field. Focusing on the meaningful integration of technology, this particular volume begins with Michael Molenda and Phillip Harris assessing the current status of instructional technology in America in corporate training and development, higher education, and K-12 education. As a framework for their observations they chose several broad issues that cut across sectors and have been of perennial interest in the literature in the instructional technology (IT) field: rate of adoption of different forms of technology for delivery of instruction, institutional constraints on acceptance of IT, and challenges to the existing paradigms. Ten original articles follow on specific aspects of this rapidly developing field, many with a particular focus on school library media.

Other features include detailed listings of United States and Canadian associations and graduate schools as well as a mediagraphy of print and nonprint resources. This book will also bring you up to date on the current activities and accomplishments of those organizations and associations dedicated to the advancement of educational communications and technology.

Complete Table of Contents

Published annually by Libraries Unlimited in cooperation with the ERIC Clearinghouse on Information and Technology and the Association for Educational Communications and Technology (AECT).

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Also available from Libraries Unlimited
368 pages (ISBN 1-56308-876-2)
Cloth $75.00 ($90.00 outside North America)

Facets of Digital Reference:
Proceedings of the Second Annual Conference of the Virtual Reference Desk

October 16-17, 2000, Seattle, Washington

Edited by Abby S. Kasowitz and Joan Stahl

Available in FULL TEXT online at the Virtual Reference Desk’s Web site.

Learn of the most current issues in the field of digital reference and of the most promising developments for the future with Facets of Digital Reference. This free, online publication features work presented at an annual, international conference for library and information professionals on Internet-based reference service. This second conference of the Virtual Reference Desk (VRD) brought together some of the best and brightest professionals in digital reference--representing public, academic, and government libraries, as well as subject-specific AskA services—from around the United States and Canada and from far away as Australia, Denmark, and Japan. Now, from the comfort of your own home or office, you can read their work.

The dozens of papers and presentations included in Facets of Digital Reference explore key issues facing practitioners and researchers, such as the ability of services to grow exponentially in response to user demands; quality criteria for expert responses and evaluation methods; the proliferation of new commercial services and increased competition for libraries; and the use of new software technologies and tools to help automate and streamline Internet-based information exchanges. These proceedings offer a snapshot of current services, research initiatives, and products that help define the quickly growing field of digital reference.

The Virtual Reference Desk is a special project of the ERIC Clearinghouse on Information & Technology.

VRD’s third annual conference will be held November 12-13, 2001 in Orlando, Florida, contributing to the ongoing dialog on digital reference and to the efforts in the development of quality and technical standards.

Use of Human Intermediation in Information Problem Solving:
The Users’ Perspective

By Makiko Miwa, PhD

This book will enhance your understanding of the information problem solving (IPS) behavior of users, particularly as it relates to human intermediation and the use of information retrieval (IR) systems. Using the AskERIC Q&A Service, an online digital reference service, as an example of human intermediation, the author explores why and in what situations people seek help from others in solving their information problems, making distinctions among different kinds of IPS tasks requested of human intermediaries. Filling a gap in the research literature, this book explores human intermediation from the users’ perspective rather than that of information professionals, taking into consideration more fully social and environmental situations related to users’ information problem solving processes. Use of Human Intermediation in Information Problem Solving offers researchers important situational variables for further study, while providing practitioners with information they need to improve services and IR systems design.

Table of Contents

$20.00, 314 pages
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