Here is a sampling of recent literature on information literacy and distance education collected and abstracted by ERIC Clearinghouse on Information and Technology (ERIC/IT) for the ERIC database. Compiled by Joan Kad, database coordinator for the clearinghouse, this list features only those recent documents that one may access via the Internet in FULL TEXT.

The ERIC database now includes over 67,000 abstracts in the areas of library and information science and educational technology, as well as the full text of many of these difficult to find research and technical reports, conference papers and project descriptions, that will help you in your research or teaching efforts. The ERIC database provides free and instant access 24/7 via the Internet to its entire database of over one million abstracts of education-related journal articles and documents, including the most recent. Professors, researchers, librarians, teachers…struggling to keep up on all the latest journals? Too busy to even do a search of our database or concerned that you might miss something? We’ll search the database for you…just contact our free service, AskERIC, and receive the information you need within two days!

INFORMATION LITERACY

The Future Is Now: Quality Library Service in Colorado Strategic Plan 2001-2004
By William J. Moloney and Nancy M. Bolt
Abstract: This Strategic Plan for library development in Colorado includes a specific set of strategic directions for the next four years with suggested key activities to implement them, as well as a set of timeless principles upon which library development and service are based. The Long Range Planning Strategic Directions, 2001-2004, are outlined with key activities for 14 areas: Advocacy; Funding; Standards-Based Education; Information Literacy; Family Literacy and Reading Readiness; Retention and Recruitment; Continuing Education; Service to Aging Populations; Services to Underserved Populations; Services to Minorities; Technology and Connectivity Planning; Access to Information; Delivery of Information Resources and Materials; and Colorado Library Law. Ongoing professional principles that should serve as a foundation for strong library services provided to the resident of Colorado, outlined in an appendix, focus on three main areas: leadership, services, and resource sharing. Three additional appendices include the Library Bill of Rights, listing of principles that libraries in the United States should embrace, and glossary and definitions.
Publication Date: 2001
Availability: Colorado State Library; for full text: https://www.cde.state.co.us/cdelib/download/pdf/Future.pdf.

Information Literacy for the Skeptical Library Director
By Patricia S. Breivik
Abstract: This paper begins by providing background on the information literacy movement, including the educational reform efforts of the 1980s, a higher education summit conference, and the 1989 ALA (American Library Association) Presidential Committee on Information Literacy Final Report. Other highlights include: the information literacy triangle; providing universal access by getting the Internet into all schools and public libraries; the need for funding to educate people to take advantage of technological advancements; definitions of information literacy; a UNESCO report addressing the importance of lifelong learning; the Global Knowledge Partnership; and the efforts of the National Forum on Information Literacy. The following practical steps for academic library directors are suggested: (1) take time to think through the concept of information literacy; (2) ask questions about information literacy on campus; (3) find out what the barriers to information literacy are; and (4) celebrate successes.
Publication Date: 2000
Availability: For full text: https://educate.lib.chalmers.se/iatul/proceedcontents/qutpap/breivik_full.html
Comments: In: Virtual Libraries: Virtual Communities: Abstracts, Fulltext Documents and PowerPoint Presentations of Papers and Demos Given at the International Association of Technological University Libraries (IATUL) Conference (Brisbane, Queensland, Australia, July 3-7, 2000).

Development of Information Literacy: A Plan
By Helen Hasan
Abstract: This paper describes the development of information literacy in a secondary school setting. The first section discusses the definition of information literacy, the key elements in the development of information literacy, characteristics of an information literate person, the main factors in the environment for information literacy, monitoring of information literacy, and challenges for the development of information literacy. The second section presents an overview of Marcellin College (Australia), a Catholic secondary school for boys, including the school's development plan and its "Beyond 2000" strategic plan. The third section outlines the school library's initial proposal for the development of information literacy within the school's development plan.
Publication Date: 2000
Availability: Full text: https://www.alia.org.au/conferences/alia2000/proceedings/helen.hasan.html
Comments: In: ALIA 2000. Capitalising on Knowledge: The Information Profession in the 21st Century (Canberra, Australia, October 23-36, 2000).

Performance Measures, Benchmarking and Value
By Felicity McGregor
Abstract: This paper discusses performance measurement in university libraries, based on examples from the University of Wollongong (UoW) in Australia. The introduction highlights the integration of information literacy into the curriculum and the outcomes of a 1998 UoW student satisfaction survey. The first section considers performance indicators in context, including the UoW's use of the Australian Quality Council's "Australian Business Excellence Framework." The second section describes the development of performance indicators, including a framework that provides expectations/critical success factors and performance indicators for several stakeholders (i.e., university executive, clients, staff, suppliers, and community). The third section addresses benchmarking, stressing the importance of benchmarking as a means of identifying best practice and of continuously improving all aspects of performance. The following uses of performance measurement are identified: to indicate the library or information services' alignment with broader organizational goals; to demonstrate the integration of information services with the key activities of the organization or community; and to support the library's position as the organization's primary information manager and service provider.
Publication Date: 2000
Availability: Full text: https://www.alia.org.au/conferences/alia2000/proceedings/felicity.mcgregor.html
Comments: In: ALIA 2000. Capitalising on Knowledge: The Information Profession in the 21st Century (Canberra, Australia, October 23-36, 2000).

ALIA 2000. Capitalising on Knowledge: The Information Profession in the 21st Century (Canberra, Australia, October 23-36, 2000)
Abstract: This proceeding of the Australian Library and Information Association (ALIA) 2000 conference contains 64 papers presented at the main conference and 12 papers presented at the fringe conference. Topics covered include: the 21st century information environment; user perspectives of the future of the Internet; the user interface; public libraries in a wired world; censorship in public libraries; knowledge management; the impact of change on research libraries; building a knowledge-based economy and society; value and performance in the information technology society; adding value to services at the State Library of New South Wales; the policy and practice of fee-based service; library industry statistics; adult education; intellectual property--access and protection; infrastructure and convergence; libraries and literary outcomes; information provider roles; access to library services; development of information literacy; libraries, knowledge management, and higher education in an electronic environment; the impact of change at the Melbourne University Library; views of technology futures; information needs in the consumer society; upgrading libraries; a public library perspective on lifelong learning; ensuring an educational role for libraries in the information society; the greying of the teacher librarian; access to services for rural and remote communities; resource discovery within the networked "hybrid" library; performance measures, benchmarking, and value; leadership and management skills and the information profession; self service and the function of the new intermediary; educational implications of material presented at ALIA 2000; reference in the e-library; the market for information; flexible learning developments; privacy aspects of intellectual property; statistics on the online society; enabling best practice recordkeeping in the digital age; librarians working with academics to close the information gap; content of the future; flexible learning in higher education; skills for systems support; digital media for historians and librarians; making the most of the World Wide Web; the information professional of the future; the role of libraries in providing online services for people with disabilities; the impact of copyright changes on libraries; the need for network supportability for libraries; mentoring relationships; career planning; the library professional and the professional association; innovation, flexibility, and professionalism; and skills development for a successful career.
Publication Date: 2000
Availability: Full text: https://www.alia.org.au/conferences/alia2000/

Parent's Guide to the Internet, Revised 2000
Abstract: This second edition of the "Parent's Guide to the Internet" is intended to help parents--regardless of their level of technological know-how--make use of the online world as an important educational tool. This booklet provides parents with basic information about how to use the computer to find information and communicate with others. It describes what is needed to get started on the Internet and points to some of the many resources available online for parents and children. The booklet discusses: benefits of using the Internet; computer hardware and software basics; choosing an Internet service provide or online service; basics for exploring the World Wide Web and communicating with others on the Internet; Internet safety tips--to ensure that children have safe, productive, and enjoyable experiences on the Internet; encouraging information literacy; supporting school use of technology; and sample Internet sites. A glossary of computer and Internet terms is provided.
Publication Date: 2000
Availability: Education Department Publications. For full text: https://www.ed.gov/pubs/edpubs.html

The Impact of Change on Research Libraries: The State Library of New South Wales
By Maxine Brodie
Abstract: This paper discusses the impact of change on the State Library of New South Wales (Australia), a large public research library charged with the care and continuing use of a documentary heritage. The first section provides background on the State Library, including history, collection, mission, and use. The second section describes library clients, including four distinct client groups (i.e., professional readers, personal interest readers, work/business readers, and students), development of a three-tiered service model, promotion and development of information literacy. The third section describes collections, including the addition of items to the library's World Wide Web catalog, the preservation of paper and electronic resources, and collection development policy. The fourth section considers the importance of two key capabilities, i.e., the competencies of library staff, and the success of collaborations with other organizations. The fifth section addresses context, presenting libraries of documentary heritage as part of a broad canvas of political, economic, and social values.
Publication Date: 2000
Availability: Full text: https://www.alia.org.au/conferences/alia2000/proceedings/maxine.brodie.html
Comments: In: ALIA 2000. Capitalising on Knowledge: The Information Profession in the 21st Century (Canberra, Australia, October 23-36, 2000).

Forward with Imagination: Innovative Library Client Services for the 21st Century
By Alan Bundy
Abstract: This paper considers innovation in academic libraries. The first part explores the definition and nature of innovation and the literature relevant to academic libraries in particular. In the second part, the outcomes of a search of library World Wide Web sites and a survey of IATUL (International Association of Technological University Libraries) and Australasian academic libraries are detailed. Results in the following areas are presented: innovations since 1995 related to physical facilities, electronic and nonelectronic information services, information literacy, community access, and library cooperation; innovation specified in mission, objectives, or strategic plan; staff development program facilitating innovation and enterprise culture; and budget provision for innovation. These results are presented first for IATUL members excluding Australia and New Zealand (n=49), then for Australia and New Zealand libraries (n=39). The third part reviews the issues that need to be considered by libraries seeking to be innovative and learning organizations in the 21st century.
Publication Date: 2000
Availability: For full text: https://educate.lib.chalmers.se/iatul/proceedcontents/qutpap/bundy_full.html
Comments: In: Virtual Libraries: Virtual Communities: Abstracts, Fulltext Documents and PowerPoint Presentations of Papers and Demos Given at the International Association of Technological University Libraries (IATUL) Conference (Brisbane, Queensland, Australia, July 3-7, 2000).

DISTANCE EDUCATION

Making the Transition: Helping Teachers to Teach Online
By Rena M. and Keith Pratt
Abstract: Teaching in the cyberspace classroom requires moving beyond old models of pedagogy into new practices that are more facilitative. It involves much more than simply taking old models of pedagogy and transferring them to a different medium. Unlike the face-to-face classroom, in online distance education, attention needs to be paid to the development of a sense of community within the group of participants in order for the learning process to be successful. The transition to the cyberspace classroom can be successfully achieved if attention is paid to several key areas. These include: ensuring access to and familiarity with the technology in use; establishing guidelines and procedures which are relatively loose and free-flowing, and generated with significant input from participants; striving to achieve maximum participation and "buy-in" from the participants; promoting collaborative learning; and creating a double or triple loop in the learning process to enable participants to reflect on their learning process. All of these practices significantly contribute to the development of an online learning community, a powerful tool for enhancing the learning experience. Each of these is reviewed in detail in the paper.
Publication Date: 2000
Availability: For full text: https://www.educause.edu/conference/e2000/proceedings.html; https://www.educause.edu/asp/doclib/abstract.asp?ID=EDU0006.
Comments: In: EDUCAUSE 2000: Thinking it Through. Proceedings of the EDUCAUSE Annual Conference (Nashville, TN, Oct. 10-13, 2000).

Faculty/Student Interaction at a Distance: Seeking Balance
By Kathy S. Gresh and Susan Mrozowski
Abstract: Interaction between instructors and learners is a critical element in the learning process during an online course (Moore 1993; Offir 2000). The desire to engage the students in meaningful and challenging interaction would appear to require an intensive time commitment by the faculty. This paper presents methods that not only engage the learner but also relieve the stress that time constraints place on the online instructor. In particular, examples from the Internet-based Master in Public Health Program of the Johns Hopkins School of Hygiene and Public Health (JHSPH) are used to illustrate these processes and techniques. Over the past four years of online course development, JHSPH has found that faculty can maintain quality interaction with learners without significantly increasing the normal on-site instructor-learner interaction time. Dialogue is richer (particularly in large survey classes) and, by strategically integrating media into their on-site classes also, they can reduce the amount of time spent in the routine work of delivering on-site classes. Recurrent questions can be tracked electronically and either used to improve content or posted in frequently asked question (FAQ) areas. Many on-site administrative issues can be handled electronically rather than in office hours. Office hours can be spent on more substantive issues, such as career planning. Although developing an online course still requires a great deal of time by faculty and distance education staff, creative, strategic planning can result in online courses that achieve a successful and quality faculty/student interaction without undue burden on faculty time.
Publication Date: 2000
Availability: For full text: https://www.educause.edu/conference/e2000/proceedings.html' https://www.educause.edu/asp/doclib/abstract.asp?ID=EDU0024.
Comments: In: EDUCAUSE 2000: Thinking it Through. Proceedings of the EDUCAUSE Annual Conference (Nashville, TN, Oct. 10-13, 2000).

Technology Plan: University of Wisconsin Sheboygan
Abstract: The University of Wisconsin Sheboygan is committed to developing and maintaining a computing environment that supports the mission of the campus and the UW Colleges. Effective use of computer technology is an important part of the University's primary mission of teaching today's university students and serving local communities. Such an environment requires up-to-date software and hardware, convenient access to information resources, and also involves issues of reliability, security, connectivity, and adequate staffing and support. The University strives to enable faculty, staff, and students to use computing as an informational tool and resource, an enhancement to teaching and learning, and as a device to increase productivity. Following this Technology Plan statement, specific objectives for each of the following Instructional Technology Goals are listed: (1) Provide convenient access and resources for the entire campus community; (2) Allocate adequate resources for Instructional Technology Services; (3) Provide user support through Instructional Technology Services or local campus experts; (4) Provide technical support for campus computer equipment; (5) Ensure ongoing support and updating of computer resources; and (6) Distance education.
Publication Date: 2000
Availability: For full text: https://sheboygan.uwc.edu/itplan00.htm.

WebNet 2000 World Conference on the WWW and Internet Proceedings (San Antonio, Texas, October 30 - November 4th, 2000)
Edited by Gordon Davies and Charles Owen
Abstract: The 2000 WebNet conference addressed research, new developments, and experiences related to the Internet and World Wide Web. The 319 contributions of WebNet 2000 contained in this proceedings comprise the full and short papers accepted for presentation at the conference, as well as poster/demonstration abstracts. Major topics covered include: commercial, business, professional, and community applications; education applications; electronic publishing and digital libraries; ergonomic, interface, and cognitive issues; general Web tools and facilities; medical applications of the Web; personal applications and environments; societal issues, including legal, standards, and international issues; and Web technical facilities.
Publication Date: 2000
Availability: Association for the Advancement of Computing in Education (AACE), P.O. Box 3728, Norfolk, VA 23514-3728; Web site: www.aace.org

ICCE/ICCAI 2000 Invited Papers
Abstract: This document contains the full text of the following invited papers from ICCE/ICCAI 2000 (International Conference on Computers in Education/International Conference on Computer-Assisted Instruction): (1) "Matching the Infoverse: About Knowledge Networks, Knowledge Workers, and Knowledge Robots" (Joachim Hasebrook); (2) "Learning on the Internet: Taking the Ecology Metaphor Further" (Chee-Kit Looi); (3) "What Can We Learn from the Systems We Build? From Providing Support to Students to Providing Support to Teachers" (Pierre Tchounikine and Daniel Luzzati); (4) "Human Activity in Learning Societies" (Robert Lewis); and (5) "Towards Intelligent Media-Oriented Distance Learning and Education Environments" (Toshio Okamoto, Alexandra Cristea, and Mizue Kayama). Abstracts of the following invited papers are also included: "The Role of Emotional Agents in Intelligent Tutoring Systems" (Claude Frasson); "Web Portfolios: Tools for Monitoring and Assessing Learning Process" (Gwo-Dong Chen); "Can and Should Teaching Systems Mimic Human Teachers?" (Benedict du Boulay); and "Research on Internet Addiction: A Review and Further Work" (Chien Chou).
Publication Date: 2000
Availability: Full text: https://icce2000.nthu.edu.tw.
Comments: In: Learning Societies in the New Millennium: Creativity, Caring & Commitments. International Conference on Computers in Education/International Conference on Computer-Assisted Instruction (Taipei, Taiwan, November 21-24, 2000).

Virtual Classroom for Business Planning Formulation
By J. Osorio, J., E. Rubio-Royo and A. Ocon
Abstract: One of the most promising possibilities of the World Wide Web resides in its potential to support distance education. In 1996, the University of Las Palmas de Gran Canaria developed the "INNOVA Project" in order to promote Web-based training and learning. As a result, the Virtual Classroom Interface (IVA) was created. Several software tools for developing Web-based training were analyzed, and WebCT (World Wide Web Course Tools, University of British Columbia) was chosen as the main development tool. IVA is a WebCT-based common interface that works as a rapid online course development tool. It provides an organized set of educational and administrative tools to make it easier for faculty to implement online courses. One supporting computer application developed on this platform is called SISTRAT. SISTRAT methodology aims at formally supporting the strategic planning process, aiding students in the business administration curriculum in simulating strategic analysis and guiding the students on a continuous basis through the different stages that conform to a strategic plan. The SISTRAT course is organized around one main homepage that is the entry point of the course. The SISTRAT course incorporates not only the general IVA features, but also a set of specific items pertaining to strategic planning. IVA educational tools included in the SISTRAT course include: course bulletin board; electronic mail; chat tool; student self-evaluation; glossary; page references; and progress tracking tool.
Publication Date: 1999
Availability: For full text: https://www.hut.fi/events/eunis99/Asession/A51.html; Track A: https://www.hut.fi/events/eunis99/TrackA.html.
Comments: In EUNIS '99: Information Technology Shaping European Universities. Proceedings of the European University Information Systems International Conference (5th, Espoo, Finland, June 7-9, 1999).

The Library of the University of South Africa's Marketing Voyage of Discovery through Conventional Marketing Channels and the Internet
By Kathy Kunneke
Abstract: This paper describes the experiences with marketing, a new concept at the Library at the University of South Africa (Unisa) which is the largest university in South Africa and one of the largest distance education institutions in the world. Following a discussion of marketing of the tertiary library and the service marketing triangle (organization and staff; market and organization; and the traditional marketing mix of product, price, place and promotion), the marketing plan of the Unisa Library is described. Highlights include: target markets identified; the communication strategy; use of conventional communication channels and Web marketing; and Web marketing tools, including gateway advertising, product information and recommendation, establishing customer discussion panels and creating a dialogue, targeting specific demographic groups, evaluating gateway success, pricing, getting listed in directories, joining industry hubsites, e-commerce, and internal marketing.
Publication Date: 1999
Availability: Web site: https://educate.lib.chalmers.se/IATUL/proceedcontents/chanpap/kunneke.html
Comments: In: The Future of Libraries in Human Communication: Abstracts and Fulltext Documents of Papers and Demos Given at the International Association of Technological University Libraries (IATUL) Conference (Chania, Greece, May 17-21, 1999).